Tuesday, December 29, 2020

What is the Deal with Paralegals?

https://u109893.h.reiblackbook.com/generic11/the-storage-stud/what-is-the-deal-with-paralegals/
Courtright Law specializes in real estate, litigation, estate planning, and various civil and criminal matters. We focus on serving and protecting all interests of our clients by practicing honesty, integrity, and trust in all matters. We cater to both, individuals and businesses alike.
Whether it’s helping you with matters related to commercial or residential real estate, negotiating transactions, drafting contracts, or other matters, we always prioritize your best interests, while limiting your liabilities. Our dedicated team of lawyers will always help protect your assets and enforce your rights.
Fernando O. Angelucci is Founder and President of Titan Wealth Group. He also leads the firm’s finance and acquisitions departments. Fernando Angelucci and Steven Wear founded Titan Wealth Group in 2015, and under his leadership, the firm’s revenue has grown over 100% year over year. Today,
Find out more at

With an engineering background, Fernando is able to approach real estate investing with a keen analytical mindset that allows Titan Wealth Group to identify opportunities and project accurate pictures of future performance.

Titan Wealth Group was founded in 2015 with the vision of gathering individual investors that have the means to invest but lack either the time to find high-yield investment opportunities or the access to these off-market deals. All too often, founders Fernando Angelucci & Steven Wear came across investors who had deployed their capital only to regret the lack of consistency or degree of returns their investments were producing. In response, Titan Wealth Group provides access to highly-vetted real estate secured investments and off-market acquisition opportunities primarily in the Greater Chicago MSA. Today, Titan Wealth Group not only assists individual investors but has grown to support the acquisition goals and capital deployment of investment groups, private equity firms, and real estate investment trusts (REITs).

As a facilitator of wealth growth, Titan Wealth Group believes that success is not limited to the sum of our efforts and is infinite with what can be accomplished through partnership.
--------------------------------------------

Fernando Angelucci (00:01):

Hello, everyone! Welcome back. So on this episode of What's The Deal, The real estate podcast that gives answers, we'll be covering What's the Deal with Paralegals. It turns out they're not parachuting attorneys, as I thought when I first grew up, but instead crucial members of the legal field. Joining me today to coordinate the truth about paralegals is a good friend and colleague, Mary Gawlak. Hey Mary, how are you?

Mary Gawlak (00:30):

Hi, Fernando! How are you?

Fernando Angelucci (00:30):

I'm doing good. You feeling better?

Mary Gawlak (00:32):

Much better, much better. Thank you.

Fernando Angelucci (00:33):

Good.

Mary Gawlak (00:33):

Thank you.

Fernando Angelucci (00:34):

So, let's start off with just kind of telling the viewers who you are and what you do.

Mary Gawlak (00:40):

Well, I am, my name is Mary Gawlak. Like you said, I am a paralegal. I've worked for David Courtright, Courtright Law. I've been here for about almost two years, but I've been working in the field since 2002. I have an extensive background with real estate and mortgages. So that's why, I guess I landed my job here.

Fernando Angelucci (01:05):

So, give me a little bit about your history. How did you get into this field? Walk me through your past here.

Mary Gawlak (01:12):

I started out as a loan officer and that's how I got into real estate. I was a loan officer for a small brokerage from 2002 to 2004. Then I went from there to Washington Mutual Wells Fargo, and then I started getting a little bit more interested when I went to work for Mac Companies. I started getting into more of the legal aspect of the real estate transactions. And unfortunately, they went out of business. So, I went out on David's doorstep and he took me in and I'm glad he did. So

Fernando Angelucci (01:55):

Yeah, I love working with David , or I should say love working with you because I think it's more you and me working together than me and David. But, so

Mary Gawlak (02:03):

Thank you. I appreciate that. Even though you drive me crazy sometimes.

Fernando Angelucci (02:08):

I know, I'm so sorry.

Mary Gawlak (02:11):

I love you, Fernando. You know i did

Fernando Angelucci (02:15):

Hey, I got you that dartboard with a picture of me and Stevens, and now you can throw darts at us.

Fernando Angelucci (02:23):

Anytime you get mad at us. So, all right. So for the people that don't know, what is a paralegal? And how are they different from an attorney?

Mary Gawlak (02:32):

Well, of course we don't give any legal advice to anybody, but I basically do everything, coordinating, everything making sure we have all the necessary documents for closing. We start out by getting in a contract. I usually start out try to call our clients as soon as possible, introduce ourselves. Let them know that, you know, when it comes to inspection time or anything, if they want to ask for any repairs on the buy side to feel free to contact us David is very good about, you know, calling people back and going over punch lists or whatever repairs at the home inspectors want. So I kind of coordinate that, everything is timed. We have certain amount of time to, you know, get attorney mod letters out and inspection requests. So we have to monitor those time periods. I helped do that.

Mary Gawlak (03:30):

And David works with me on any attorney modification letters that we sent out to the contract or that we receive. He helps answer those. Going forward then I make sure we have survey's, title ordered. We do title examination, make sure the titles are clean for closing so that we don't have any last minute issues gathering information to clear title. Making sure we have, like I said, payoff information just anything else that we might need, as far as maybe some receipts, when there are repairs that need to be done for the sales side. Well, how to make sure that we send all the receipts and coordinate closing when it comes time. So I work with the lender as well. We tried to get all the information upfront so that we can give them their loan policy accurately and you know, and then just work towards closing whatever they need. I'm the go-to person. So everybody calls me for everything. So

Fernando Angelucci (04:43):

I know when I'm, so for us in our business, I know that the second, a contract is signed between me and a seller, me and a buyer, it immediately goes to you. Usually we'll put together an email with everything. I know, usually it's not enough though. Most of the times it's not enough. And then, I usually jump on the phone with you and say, Hey, Mary, here's what I got. Is there anything that I missed or here's some special things to consider on this deal? And then you're basically my go-to person from there until the closing. And then every once in a while, David will call me to say, Hey, closing's done. You got to check waiting for you or whatever it is.

Mary Gawlak (05:22):

Yeah. Those are the nice and easy ones.

Fernando Angelucci (05:27):

So it's been, I mean, as far as our business working with you has been absolutely amazing, you know, I'm not very good. I'm not very good with details and more of a high level person. And you kind of keep me on the straight and narrow. So that helps a lot. I really appreciate you for that. So, I know you covered like all the stuff that you do, but like let's say, what does it like a typical day in the life look like? Like what are you doing?

Mary Gawlak (05:56):

Right now?

Fernando Angelucci (05:57):

Today? Yeah. Other than jumping on a podcast with me.

Mary Gawlak (06:01):

My desk is a mess. I'm working on like five files at one time. Sometimes it gets a little tricky when we have a few closings on the same day, because there's figures that need to be sent over. And then we're going back and forth with what's this fee. Why is this fee here? Where are we charging this? Where are we not charging that? So that becomes a little tricky. I also have to send out and now, especially with the COVID, we have everything pre-signed by the seller. So I have to prepare all docs ahead of time, make sure they get it notarized. And we get originals back in time for closing. So there's just an extra step now that we have to worry about. But yes, the day in my life is working on five to 10 different files at the same time. So

Fernando Angelucci (06:53):

Doing everything from chasing sellers down to arguing with buyers,

Mary Gawlak (06:59):

It's hard to say because every deal is unique. Every deal that comes is different and there are different issues and different things that need to be done and addressed. So it's just kind of hard, but I'm just here and just do what I can while I'm here.

Fernando Angelucci (07:15):

Now I've dealt with some attorneys that just do everything themselves. They don't have any paralegals, you know, why should an attorney use paralegals or have paralegals in their office?

Mary Gawlak (07:26):

Well, because it just helps with emails and especially like when there are closings and life still goes on beside, you know, behind the scenes. So when they're busy at a closing, you know, there's other work that needs to get done, that isn't getting done. It's a lot of, you know, coordination and tracking and, you know, depending on how many files you have at one time, maybe they could do it themselves. But once you get into processing a lot of files, it could be a little tricky. So yeah, I'm his go-to person. He goes to the closing, I have everything ready for him while he's there dealing with that, I'm working on the next file or, you know, hearing the, you know, so yeah, it's a matter of just having a helping hand, which, you know, helps a lot. I'm sure David appreciates that. So,

Fernando Angelucci (08:22):

So we have, a lot of range of experience of people watching these podcasts, usually all the way from, you know, first investor I'm about to get ready to close on my first deal all the way up to, you know, I do 50, 75 deals a year, should a client or a new investor inquire about, you know, paralegals when choosing an attorney to work with, or is that, do you not ask about that? What's the kind of the,

Mary Gawlak (08:47):

Well, I mean, it really depends. I mean, for the most part it's really like, I would think like the attorney is one that would probably say, okay, I need a paralegal or I wouldn't. I think you get better service when there's a paralegal. Because again, he's running around at closings, I'm on the phone with clients and taking care of things that need to be taken care of. So, I mean, I guess four hands is better than two, so that's how I would look at it. And you know, like I said, he's busy a lot of times where he can't, you know, have, doesn't have the time to reach out to the client to ask them a question or can you confirm this or how do you want to respond where? That's what I do. I'm here to do that for him. So it, I think it's very beneficial to have if the attorney has a paralegal, but again, it's just, I guess it depends on the volume of files that they have at one time. But if it's a busy attorney, I would say yes, so paralegals is very beneficial and David will agree.

Fernando Angelucci (09:57):

Yeah, I know we have a couple of busy attorneys that actually watches as well. One reached out about two weeks ago. How would you advise an attorney that's ready to hire a paralegal? How do you advise them to choose the right paralegal? What are the things that they should be asking, looking for? Cause you've been fantastic. I love you to death, Mary, and if you were not in my life, I would pull all my hair up. So,

Mary Gawlak (10:20):

Thank you. I just think it's experience and you just have to have a passion for it too. You know, it's like I get sometimes a little worked up when something, you know, when I see somebody who's trying to get away with something. So I think it's also a passion that I have for the business, but mostly mainly experience because like I said, every situation is different and you come across some things that, you know, your past experience will help a lot. So

Fernando Angelucci (10:54):

One of the things that I've noticed about you that is fantastic is, how much attention to detail you have. Like you see everything and you go everything over everything with a fine-tooth comb, the contracts, the settlement statements.

Mary Gawlak (11:08):

Yeah, too much. That's a lot sometimes. Cause I,

Fernando Angelucci (11:12):

I mean, honestly, like I'm the exact opposite, right? Like I see the forest, not the trees and little things that are actually super important. They can derail a whole deal. Like I didn't even see it. I like glimpse right over it. And then you come back and you say, Hey Fernando, here's some things I noticed on a settlement statement. What are these charges? Where's this money going to, and I'm like, just close the deal. It's fine. It's like, we can't close the deal until I get this answers, Fernando. You know? So, I'd say if there's an attorney out there watching that is looking to hire paralegal with the attention to detail thing is huge. I think that is a,

Mary Gawlak (11:50):

You're right about that. Yes. Because I'm looking at a title right now that I see there's an old mortgage on there from 2001 that was never released. So if we wait, if I didn't catch it, we'd wait until the closing table and everybody would be looking around, okay, what is this, why is this, instead I caught it and I'm gonna clear it up before closing. So,

Fernando Angelucci (12:14):

Yeah. So, I know one of the things, one of the issues that I have, and I've been getting a lot better at this is being able to delegate tasks to people, to actually have them help me and not handcuff them and then second not micromanage them. So it's kind of rolls into my next question. What are some of the common mistakes that you have seen attorneys make when it comes to utilizing paralegals? Right.

Mary Gawlak (12:38):

I haven't really, I mean, I don't, I really don't know what other attorneys do behind the scenes. I do notice that sometimes the attorney gets a little, might get a little too involved in something and could potentially maybe even, you know kill the deal. So

Fernando Angelucci (13:00):

We've seen it on our deals, right? Some of the attorneys on the other side of the table, just getting too much into the nitty-gritty and not letting their staff work through it. And then, like you said, sometimes passions run a little high and everybody just says, you know what, hands in the air I'm done, walk away from the deal. And then all of a sudden this, the client is sitting there saying, you know, Hey, what happened? I thought we had somebody to buy our property. And all of a sudden, you know, I know we've killed a few deals in the past because we saw the attorney on the file and we say, you know what, we're not either they get a new attorney or we're not working with them. You know? So, it is super important. Now on the flip side, you know, what are some common mistakes that you've seen paralegals make when it comes to working with their attorneys or working with others?

Mary Gawlak (13:47):

Maybe the same thing, getting a little bit too involved, where they shouldn't. Instead of trying to maybe, you know, calm things down, maybe making things worse or, you know, not having the knowledge of how a transaction is supposed to be conducted and then raising suspicion because they don't know how to do it, or, you know, things like that. I've seen, you know, maybe that happen. Another thing is just not, no communication. That's a bad thing. And you know, also not keeping track of the timelines that you have. I mean, you could really mess up a project. I mean, you do have contingencies, you gotta be, you know, on top of those or ask for an extension, you know, so my, you know, if you don't stay on top of that, you can really hurt your clients because they might come back and say, well, you know, this is where I'm with the inspection. Oh, no, I didn't ask for an extension of the inspection period. It's too late. So that's very important. You have to be very, you know, on top, like I said, on top of the timelines and everything from the beginning of the contract to the end, it's just constant monitoring it. So

Fernando Angelucci (15:01):

I know the communication portion is huge. I remember a couple of files. I'm not going to name names here, but two years ago or so, where we had send out correspondence to the attorney on the other side of the table and it would take them two weeks to get back to us. And usually what I noticed is this is typical of those attorneys that are kind of semi-retired let's say, they're already, they don't have any staff. They don't have an office. They travel half of the time they're in Europe and the other, they don't have a paralegal, you know? So it takes a while for them to get back. And like you said, real estate is a very time-oriented transaction. Yeah. Very time sensitive. Absolutely. So that's huge. So for some of our newer investors that are watching, you know, what advice would you give to them when they're looking to close on a property for the first time? What are things that you expect to see from them? What should they be looking out for?

Mary Gawlak (15:57):

Well, again, it's, every situation is different, but communication is the main thing. I think they should be looking for somebody that if, they can call, they can email I'm available. I answer emails, you know, sometimes 10, 11 o'clock at night. So,

Fernando Angelucci (16:14):

Midnight. I've gotten, I'm getting texts, email from you at midnight.

Mary Gawlak (16:19):

Holidays, you name it.

Fernando Angelucci (16:19):

Right! Yeah, absolutely. No, I appreciate them.

Mary Gawlak (16:22):

I don't answer all emails, but if I see that it's something concerning somebody who's very concerned or it's very important, I will answer the emails. So I think that's very important. Just communication. I think that's the biggest thing is each be able to get your attorney or paralegal on the phone when you need to, you know, and without waiting for days for a return call or so,

Fernando Angelucci (16:49):

Well, maybe that kind of rolls into the next question, which is, you know, what advice would you give to somebody considering becoming a paralegal? So maybe being available, it'd be one of those things.

Mary Gawlak (16:59):

Yeah. Again, passion, passion, passion.

Fernando Angelucci (17:03):

Passion.

Mary Gawlak (17:03):

Cause if you don't like what you're doing, it could be very stressful, I guess.

Fernando Angelucci (17:11):

Yeah.

Mary Gawlak (17:11):

Is the word. So yeah, you gotta want to do it and you have to make yourself available. I think that's very important to us here at Courtright Laws, being able, I mean, David gives out a cell phone all the time too, and you know, just being available to the clients when they need you.

Fernando Angelucci (17:28):

And I think the flip side is important too, about, you know, how can a real estate investor do things to be a better partner to you and to the attorney, to the paralegals? You know, I know one of the things for me is, like you said, just over communicating everything, making sure every we're on the same page, but then also giving them enough information from the get go. I know that's something I had to learn with you, instead of trying to piecemealing emails back and forth. Now I have this whole email template says, here's the buyer. Here's the seller. Here's the real estate consultant, here are the brokers. Here's the lender. Here's all their contact information. Here are the important dates, attorney, attorney review inspection, contingency, close date. And I know, I'm sure, you're less likely to throw darts at my face on your dartboard when I do those types of emails. So it just,

Mary Gawlak (18:19):

It just saves a lot of back and forth and necessarily if you just, here's all the different, you know? Exactly. So,

Fernando Angelucci (18:27):

Yeah. And your time is super valuable. Like you said. I mean, at any given time you're working on five to 12 files at a given time. So having to constantly say,

Mary Gawlak (18:36):

That's per day. I actually have,

Fernando Angelucci (18:36):

I need this be,

Mary Gawlak (18:37):

Yeah. There's times when I have almost 30 files in the pipeline together. So, yeah

Fernando Angelucci (18:43):

Crazy. Yeah

Mary Gawlak (18:44):

I would say at a time, I'm usually working on that many at a time, but I do have, I mean, most times I do have 30 to 35 files in the pipeline at one time. So,

Fernando Angelucci (18:57):

How do you keep all that organized? That's my mind would go,

Mary Gawlak (19:00):

I have four kids. I learned how to,

Mary Gawlak (19:05):

Multitask. I'm a multi-tasker

Fernando Angelucci (19:08):

That's good. Well, so I really appreciate you coming on Mary, you know, I've said it multiple times, so I'm gonna say it again. I love you. You have made my life so much easier. Anything you want, you ask from me? I'll get it for you.

Mary Gawlak (19:20):

Thank you Fernando. You know what I like,

Fernando Angelucci (19:20):

Yeah I do. Before we conclude, How, how can people reach you? And is there anything that they should know before they try and contact you?

Mary Gawlak (19:34):

Well, it's very simple. If you have any questions at all, just give us a call. Our office number is 7089073080. My email address is Mary@GetCourtRight.com. So up on the screen, I see. Pretty good. So yeah. So if you have any questions at all, we're here everyday, night, at least till five. If you need to reach me after hours, please feel free to send me an email. I'll get back to you as soon as I can. That's all.

Fernando Angelucci (20:09):

And you usually do really quickly. So I appreciate that. Thank you very much for coming on Mary. You know, I got a couple more files. I'm sending you away this week, so be ready for them.

Mary Gawlak (20:19):

Cool, keep me busy.

Fernando Angelucci (20:19):

Yeah, I will.

Mary Gawlak (20:22):

I know I slacked for a whole week. I went away for a whole week on vacation,

Fernando Angelucci (20:28):

Yeah, I love how, when you say your on vacation, and yet I'm still getting emails coming in each week. At the next time you go on vacation, I'm taking your laptop and your cell phone. You're just going to have to go around with a rotary dial phone, to mute yourself on accident. There you go.

Mary Gawlak (20:42):

Okay. If I had a car.

Mary Gawlak (20:46):

Okay. Hey, I appreciate you, you take your time out of your busy day and I'll talk to you soon.

Mary Gawlak (20:50):

Okay. Thanks Fernando.

Fernando Angelucci (20:53):

Bye.

Mary Gawlak (20:53):

Bye bye.

Fernando Angelucci (20:55):

Well, everybody thanks for tuning in again to What's The deal, The real estate podcast that gives answers each week, we try to bring on a professional or an expert in the real estate field that someone from the outside of someone just getting started may not really understand what the role is or their importance appreciate you guys to tune in. If you have any questions or if you have any suggested topics or suggested guests, or maybe you'd like to be a guest on the podcast, go ahead and drop that in the comments below. Make sure to hit the subscribe button so that you get up to date notifications when we're going live in the future. And for this week, the post Thanksgiving edition, I hope you guys all have wonderful holidays leading into the Christmas and New Year's. Thank you very much. See you guys soon!


No comments: